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From E-Government Services Wiki
The purpose of this wiki is to provide a location for discussion about what E-Government services are and how this subcommittee can make a difference in the library community. The wiki is open to any member of ALA that has an interest in this subject.
With that in mind, please take the time to look over the information that is provided and please feel free to add any information that you feel would benefit the discussion. By clicking the Discussion tab at the top of this page, you will be led to the section of the Wiki where people may connect through discussion. We have also provided a space for you to share your personal E-Government Services experiences.
And don't forget to log in/create an account!
Contents |
Welcome to the E-Government Services Wiki
Preliminary Charge to COL Adhoc Subcommittee on E-Government Services:
To develop policy recommendations, legislative proposals and other strategies for the ALA Committee on Legislation related to the role of libraries and the delivery of E-Government services to the American public. The subcommittee shall seek involvement from the broadest range of interested units within ALA and promote collaboration to determine and meet the needs for policy, training, research, legislation and other activities related to libraries and E-Government services.
Getting Started
In order to participate in this wiki, you need to create a user account. We suggest using your last name and first initial for this. A wiki is a group of related web pages; a forum to share ideas and record consensus. Editing is easy; click Edit on the menu on any page and edit the plain text using the tool bar. Every page change is recorded so you can see the history of pages.
Consult the User's Guide and Wiki FAQ for information on using the wiki software and editing. For some background, see the Wikipedia entry on What is a wiki?
Meeting at Annual 2008
Thank you for everyone who attended this meeting and participated in the deliberative dialogue.
Deliberative Dialogue Here's a draft of the "E-Government: Making Choices for Libraries" Issue Map for you to review.
Here's how this deliberative dialogue worked:
Each person recieved a copy of the issue map We reviewed the charge and rules for the dialogue Everyone was encouraged to participate; Each approach was considered, with pros and cons, costs, tradeoffs and consequences Participants were not asked to favor a particular approach but to weigh the value of each. The Actions, trade offs, and opposing views are not comprehensive, but a starting point for consideration; there may be many others.
After considering the 3 approaches, we worked to identify areas of common ground and where we still need more dialogue. It was evident that much discussion is still needed, as there are a wide variety of viewpoints that all need to be taken in to consideration.
Background
Consult the information provided by the ALA Washington Office to learn about what has been done in the past and the history of the E-Government Act of 2002.
ALA Resolutions
Resolution on the E-Government Reauthorization Act of 2007 (S.2321)
RESOLUTION ON SAFEGUARDING ELECTRONIC GOVERNMENT INFORMATION AND E-GOVERNMENT IN TIMES OF DISASTERS
Resolution Affirming the Role of Libraries in Providing E-Government and Emergency Services
WO Issue Brief
Notes from E-Gov. Services meetings
If you are interested in following the work of this ad-hoc subcommittee, please take a look at the notes below.
Conference Call, June 12th at 3:00pm
Conference Call, May 6th at 10:30am There is one correction to these notes; the Friday meeting at Annual will be held from 1:30-3:30 at the HIL in room El Capitan B.
Further Reading
Reauthorization of the E-Government Act: A brief overviewSeifert,J.W. CRS Report (May 2008)
Padilla, Cynthia. Using E-Government Websites for Research: Content and Quality. Online. v. 32, no. 3 (May/June, 2008): 18.
Applying "Customer Strategy" for Second Generation eGovernment Services According to a recent Deloitte Research Study, E-government has automated business, but it has not fundamentally changed the way business is done. The result is a growing gap between what citizens expect from government and what they believe they are actually getting. "In the rush to move customers from in line to online, public managers did not stop to answer the basic questions that need to be answered to service customers effectively and efficiently: Who are my customers? And what do they want?"
Check out the study: One Size Fits Few: Using Customer Insight to Transform Government [Clipped from the Law Librarian blog]Bill
Drafted: I want you to deliver E-Government Bertot, J. C., Jaeger, P. T., Langa, L. A., and McClure, C. R. (2006) Library Journal 131(13), pp.34-37
E-Government and Public Libraries: Current Status, Meeting Report, Findings, and Next Steps (pdf) McClure, C. R., McGilvray, J., Barton, K. M., & Bertot J. C. (2007)
E-Gov progress report: Six years in, has E-Government changed agencies? Government Computer News (2008, January)
State and federal E-Government in the United States, 2007 West, D. (2007, August)
Public access computing and Internet access in public libraries: The role of public libraries in E-Government and emergency situations Bertot, J. C., Jaeger, P. T., Langa, L. A., and McClure, C. R. (2006) First Monday 11(9)
E-Gov Site Review Zammarelli, C. (2008) Libraryola
"How E-Government Is Changing Society and Strengthening Democracy" GSA, USA Services Intergovernmental Newsletter, Fall 2007.
"Deliberative Democracy and the Conceptual Foundations of Electronic Government." Jaeger, P.T. (2005) Government Information Quarterly, 22 (4), 2005: 702-719.
Public Libraries and the Internet 2007: Study Results and Findings Bertot, J.C., McClure, C.R., Thomas, S., Barton, K.M., & McGilvray, J. (July). Tallahassee, FL: Information Use Management and Policy Institute.
